Privacy Policy

Privacy Policy

Introduction

Welcome to https://tenant-retention.pobb.net (hereinafter referred to as “Tenant-Retention,” “we,” or “our”). We are committed to safeguarding your privacy and ensuring the secure handling of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in adherence to various global privacy regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy and Security Act (CDTPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at https://tenant-retention.pobb.net
  2. All applications, services, and products offered through our platform
  3. Interactions on our websites linked to this Privacy Policy
  4. Communications initiated by or from Tenant-Retention, such as newsletters, emails, phone calls, or text messages (SMS)

Important Note: This policy does not extend to third-party platforms, applications, products, or services accessible through links on our site. These entities have their own privacy policies, and we encourage you to review them before using any such external services.

Processing Activities

This policy governs your personal data when:

  1. You use our applications and services as an authorized user
  2. You visit or interact with our websites linked to this statement
  3. You communicate with us via emails, calls, text messages, or any other channel

Personal Data Collection

We collect various types of personal data, including:

  1. Account Information: Details related to your account creation and management, such as usernames, passwords, and account settings.
  2. Payment Information: Credit card details, billing addresses, and payment transaction records required for processing payments.
  3. Financial Information: Data related to your financial status or transactions, including bank account numbers (if provided for direct deposits or withdrawals).
  4. Purchase Information: Details about products or services you’ve purchased from us, such as order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, which can be used to recognize your device and gather non-personal data.
  6. Location Data: Geographic coordinates and location-based services usage data (with your consent) for personalized content and services.
  7. Feedback: Comments, reviews, and responses you provide to enhance our products and services.
  8. Social Media Information: If you interact with us on social media platforms, we may collect data from those platforms (with your permission), such as your public profile information.
  9. Product Information: Details about the products or services you show interest in, including browsing history and product preferences.

We acquire this data through direct input by users, interactions with our systems, and automated technologies used to enhance user experience. Additionally, third parties may share personal data with us, respecting their privacy policies.

Cookies

We use cookies to improve your experience on our platform and for analytics purposes. Cookies are categorized as:

  1. Strictly Necessary: These cookies enable basic functions and navigation through our website. They cannot be blocked.
  2. Preference: Cookies that remember user preferences, such as language settings or display options.
  3. Analytics: Used by our analytics tools to collect information about how our website is used, including the number of visitors, referral sources, and user behavior patterns.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. When no longer needed, we securely delete or anonymize your data, ensuring it is no longer identifiable to you.

Your Rights

Depending on your jurisdiction, you may have various rights regarding personal data, including:

  • Access to your data and its usage details
  • Rectification (correction) of inaccurate data
  • Erasure (deletion) of your data under certain circumstances
  • Restriction on processing your data
  • Portability of your data, allowing you to transfer it to another controller
  • Objection to the processing of your data for specific purposes
  • Non-discrimination for exercising your data protection rights
  • The right to file appeals or complaints with a supervisory authority

To exercise these rights or have any data-related inquiries, please contact our privacy team at your earliest convenience.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically.

Contact Information

For any privacy-related inquiries, unsubscribe requests, or data access/correction queries, please reach out to us via: